New Herefordshire Council Chief Executive

New Herefordshire Council Chief Executive takes up role

Herefordshire Council’s new Chief Executive and Head of Paid Service, Paul Satoor, will formally take up the role on Friday 26 June. Mr Satoor takes over from incumbent Chief Executive Paul Walker, who steps down on Thursday after five years in the role. Mr Satoor’s appointment was confirmed on 1 May by full council following a comprehensive recruitment process.

 

Cllr Jonathan Lester, Leader of Herefordshire Council, said: “I am delighted to welcome Paul as he formally takes up the role of Chief Executive of Herefordshire Council. Through a rigorous recruitment process, we sought an exceptional candidate with the experience, skills and values needed at this important time for the council. The employment panel, made up of members from across political groups, recognised Paul’s outstanding track record and is confident he will be a real asset as we continue to modernise services and provide excellent and efficient public services. I look forward to working with Paul as he drives delivery of the Council Plan for the benefit of residents and businesses across the county.”

 

Paul Satoor said: “I am proud to be taking up the role of Chief Executive at Herefordshire Council and to be joining the organisation at such an important time. It is clear that the Council and county have much to be proud of, alongside significant opportunities for the future. I am keen to build on the strong progress already made and help lead the next phase of improvement. I look forward to working with the Leader, Cabinet, members, staff and partners to deliver excellent public services, support our most vulnerable residents and make a positive difference for communities across Herefordshire.”

 

The transition follows Mr Walker’s announcement last September that he would be stepping down, having joined the council in 2021. During his tenure, he oversaw a period of significant progress and improvement, including strengthening the council’s financial position and delivering major investment in infrastructure and key services. This was most notable in the transformation of children’s services, which went from “inadequate” in 2022 to being rated ‘good’, with ‘outstanding’ leadership by Ofsted.

 

The council’s progress was also independently recognised through the Local Government Association’s Corporate Peer Challenge, which described Herefordshire as a ‘good council’ with strong leadership and a clear ambition to improve further. Since that assessment, the council has continued to deliver, including balancing its budget despite reductions in central government funding, investing in roads, transport and housing, and progressing major projects such as the Hereford Transport Hub, Ross Enterprise Park, a new public realm service and the Hereford Bypass.

 

Paul Walker said: “It has been an honour to serve as Chief Executive of Herefordshire Council and a real privilege to work alongside councillors, staff and partners across the county. I am proud of what we have achieved together over the past five years. We have strengthened the council’s finances, improved key services and helped create the conditions for growth and investment in Herefordshire. Significant progress has been made on major infrastructure and regeneration projects that will support jobs, homes and opportunities for residents for years to come, while at the same time improving services for those who rely on us most. Herefordshire is a county with enormous opportunity, and I leave confident that the Council is in a strong position to build on this momentum, deliver its ambitions and help create an even brighter future for communities and businesses across the county.”

 

Cllr Lester added: “As we welcome Paul Satoor to Herefordshire, I also want to place on record my sincere thanks to Paul Walker for his outstanding service over the past five years. As Chief Executive, Paul steered the council through a period of significant challenge and transformation, leaving the organisation in a far stronger position than when he first arrived. Under his tenure, we have strengthened our financial resilience, delivered major investment in infrastructure and services, and achieved real progress in key areas such as children’s services. On behalf of the administration, I would like to thank Paul for his dedication, professionalism and commitment to the county, and to wish him every success for the future.”

 

Herefordshire Council Highways and Public Realm Services

New era for Herefordshire Highways and Public Realm Services

Herefordshire Council is today (June 1, 2026) marking the start of a new chapter for highways and public realm services, with a new model designed to give greater local control and improved outcomes for residents.

Highways and public realm services include the maintenance of roads, drainage, street lighting, street cleansing, green spaces and winter gritting, services essential to keeping the county moving.

Services have today moved back under council control, with day-to-day oversight delivered in-house, and works carried out by new delivery partner M Group and a range of approved local contractors through a new framework.

Councillor Dan Hurcomb, Cabinet Member for Local Engagement and Community Resilience, said: “This is an important step forward for how we deliver highways and public realm services in Herefordshire.

“By bringing control back in-house, we can focus on what matters most to residents, better roads, well-maintained spaces and a service that responds more quickly to local needs.

“Most importantly, it puts us in a stronger position to deliver the high-quality, value-for-money services that people across Herefordshire expect and deserve.”

The new service has been mobilised carefully to ensure no disruption to essential services as the council brings its current contract with Balfour Beatty Living Places to an end.

The new delivery partnership with M Group places a strong emphasis on collaboration, safety and efficiency, with a shared commitment to delivering reliable, high-quality services for communities across Herefordshire.

M Group has also committed to delivering social value through the contract, supporting local employment, skills development and community initiatives as part of its work in the county.

Councillor Dan Hurcomb, Cabinet Member for Local Engagement and Community Resilience, said: “This isn’t about overnight change, but about putting the right foundations in place to improve how services are delivered over time.

“We are looking forward to creating a strong partnership with M Group that focusses on delivering safe, reliable, and high-quality services that make a real difference for local communities.

“The framework also enables the council to appoint a range of local contractors to deliver schemes of different sizes, ensuring value for money while supporting local employment and skills development.”

Kevin Cotterell, Contract Director, M Group, said: “We’re looking forward to working in partnership with the council and delivering safer, greener highways for the people of Herefordshire, bringing the best of M Group to our service delivery.

“We’ve spent months preparing to ensure a smooth transition and are investing in plant and fleet and adopting innovative ways to improve the quality of highway maintenance”