Month: January 2023

Road or footpath problem – the quick route to attention

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Unless it there is an emergency – don’t phone, don’t email, report the problem online. 

https://www.herefordshire.gov.uk/roads-1/report-problems-road

Here you can tell the Council about:

  • Faulty street light
  • Flytipping
  • Highway drainage issue
  • Land drainage issue
  • Overhanging tree
  • Pavement needing repair
  • Pothole
  • Road needing resurfacing
  • Road sign defect
  • Worn road markings or missing cats eyes

Once on the system the Locality Steward will promptly inspect the issue and you will be advised of the action taken.  Your report has a unique number and will be monitored from start to finish.

You are most welcome to copy the Clerk into your actions – but please be aware that Councillors & Clerk are unlikely to be able to achieve a faster response.

Emergencies include:

  • Dead animal on the road
  • Disabled parking bays – obstructed bays or maintenance issues
  • Flooding on a road or footpath
  • Fuel/oil spills
  • Gritting – urgent gritting required to road or pavement
  • Lifebuoys – missing or damaged
  • Manhole covers – damaged or missing
  • Mud on a road
  • Obstruction on the road or pavement requiring urgent attention, including fallen trees
  • Traffic light faults on permanent traffic light

and these can be reported by phone on 01432 261800 24 hrs a day.